Effective Date: 10 Feb 2025
Last Updated: 10 Feb 2025
1. Introduction
Welcome to Hey Characters (“Website,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information. By accessing or using our Website, you agree to this Privacy Policy. If you do not agree, please discontinue use immediately.
2. Information We Collect
We collect information in the following ways:
A. Personal Data (User-Provided Information)
You may voluntarily provide personal information, including but not limited to:
- Name, email address, and contact details when you subscribe, register, or contact us.
- Payment information if you make purchases (processed through third-party payment providers).
- Any information submitted in comments, forms, surveys, or other interactions.
B. Non-Personal & Automatic Data Collection
We may collect technical and usage information through automated technologies such as:
- Cookies, tracking pixels, and web beacons for analytics and personalized experiences.
- IP addresses, device data, and browser type to ensure security and optimize performance.
- User activity and behavior patterns for marketing, advertising, and service improvements.
Users who disable cookies may experience limited functionality.
3. How We Use Your Information
We use your data for purposes including but not limited to:
✅ Providing and personalizing content, advertisements, and services.
✅ Enhancing user experience and website functionality.
✅ Legal compliance, fraud prevention, and security enforcement.
✅ Marketing, newsletters, and promotional content (users may opt out anytime).
✅ Internal analytics and trend assessment.
4. Data Sharing & Third-Party Involvement
We do not sell your personal data. However, we may share information with:
- Service Providers & Vendors: Including analytics (e.g., Google Analytics), hosting services, and marketing tools.
- Legal Authorities: If required by law, subpoena, or government request.
- Advertising & Affiliate Partners: To serve relevant ads and track commissions.
Third-party services have their own privacy policies, and we are not responsible for their practices.
5. Cookies, Tracking, and Opt-Out Rights
By using our Website, you consent to our cookie usage. You can:
- Adjust cookie settings in your browser.
- Opt out of targeted ads via the Network Advertising Initiative or Your Online Choices.
- Request data deletion as per applicable laws (GDPR, CCPA).
6. Data Retention & Security
We implement strict data security protocols but do not guarantee absolute security (no system is 100% secure). Your data will be retained for as long as legally required or necessary for operational purposes.
7. User Rights & Legal Disclosures
Depending on your location, you may have rights under GDPR, CCPA, or other privacy laws, including:
🔹 Right to Access: Request a copy of your stored data.
🔹 Right to Delete: Request data deletion (subject to legal retention requirements).
🔹 Right to Object: Opt out of certain data processing activities.
🔹 Right to Data Portability: Receive a copy of your data in a structured format.
To exercise these rights, contact us at [Your Contact Email]. We reserve the right to verify identity before fulfilling requests.
8. Age Restrictions (Children’s Privacy)
We do not knowingly collect data from children under 13 (or 16 in some regions). If you believe a minor has submitted personal data, contact us for removal.
9. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time without prior notice. Users are responsible for reviewing updates. Continued use of our Website constitutes acceptance of any changes.
10. Contact Information
For privacy-related inquiries:
📧 Email: support@heycharacters.in
By accessing or using Hey Characters, you acknowledge that you have read, understood, and agreed to this Privacy Policy.